Cookies

Bournemouth Borough Council website on various digital devices
Use of cookies on our website. A "cookie" is a small file stored on your computer by a web site. It assigns a numerical user ID and stores certain information about your online browsing. 

Bournemouth Borough Council only uses "cookies" to ensure the integrity of transactional processes on our web sites. No personal information is retained. The session identification number automatically assigned to you when using our website is deleted at the end of the transaction.

The table below explains the cookies we use and why:

Cookie

Name

Purpose

More Information

Google Analytics

Google Tag Manager

Google Optimize

 

_ga

_gid

_gat

AMP_TOKEN

_gac_

_utma

_utmab

_utmb

_utmc

_utmz

_utmv

 

These cookies are used to collect information about how visitors use our site.

We use the information to compile reports and to help us improve the site.

The cookies collect information in an anonymous form. Data collected includes, number of visitors to the site, where visitors came to the site from, the pages they visited.

An overview of Google Analytics privacy

 

To opt out of being tracked by Google Analytics you can use their 'Opt out tool'.

ASP.NET

ASP.NET_SessionId This cookie is essential for various forms and web pages to operate. It is set upon site arrival and is deleted when you close your browser.

How and why session IDs are reused in ASP.NET - Microsoft

Hotjar

 

hjClosedSurveyInvites

 

 

_hjDonePolls

 

 

_hjMinimizedPolls

 

 

_hjDoneTestersWidgets

 

 

_hjMinimizedTestersWidgets

 

 

_hjDoneSurveys

 

_hjIncludedInSample

 

 

_hjShownFeedbackMessage

This cookie is set once a visitor interacts with a Survey invitation modal pop-up. It is used to ensure that the same invite does not re-appear if it has already been shown.

This cookie is set once a visitor completes a Poll using the Feedback Poll widget. It is used to ensure that the same Poll does not re-appear if it has already been filled in.

This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.

This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.

This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.

This cookie is set once a visitor completes a survey. It is used to only load the survey content if the visitor hasn't completed the survey yet.

This session cookie is set to let Hotjar know whether that visitor is included in the sample. It is used to generate Heatmaps, Funnels, Recordings, etc.

This cookie is set when a visitor minimizes or completes Incoming Feedback. This is so Incoming Feedback loads as minimized immediately if they navigate to another page where it's set to show.

Cookies that Hotjar stores on your visitor's browser expire automatically after 365 days

Facebook Pixel

Pixel set on our website

This Cookie is placed by Facebook. It enables us to measure, optimize and build audiences for advertising campaigns served on Facebook. In particular it enables us to see how our users move between devices when accessing our web site and Facebook. This ensures that our Facebook advertising is seen by our users most likely to be interested in such advertising. This is done by analysing which content a user has viewed and interacted with on our web site. 

For further information about the Facebook Pixel please see:https://en-gb.facebook.com/business/help/651294705016616

Siteimprove analytics

nmstat

 

 

 

 

 

 

 

 

siteimproveses

 

 

 

 

szcookiechoice

 

 

 

_cfduid

This cookie is used to help record the visitor’s use of the website. It is used to collect statistics about site usage such as when the visitor last visited the site. This information is then used to improve the user experience on the website. This Siteimprove Analytics cookie contains a randomly generated ID used to recognize the browser when a visitor reads a page. The cookie contains no personal information and is used only for web analytics.

 

This cookie is used purely to track the sequence of pages a visitor looks at when visiting our site. This information can be used to reduce user journeys, and enable visitors to find relevant information quicker.

 

This cookie is used to determine if the user has accepted or declined cookies. This is only set if you use the Siteimprove Cookie Info Banner solution

The "__cfduid" cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application. Nor does the cookie store any personally identifiable information. See: https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-CloudFlare-cfduid-cookie-do-

Persistent – expires after 1000 days

 

 

 

 

 

 

 

 

Session cookie

 

 

 

 

Session cookie

 

 

 

Persistent cookie

Our payment portals for HSBC and Santander require cookies for secure payment. We have not restricted these cookies in anyway.

We have, in some places, embedded videos which are hosted on YouTube.  We endeavour at all times to provide the version of the video from YouTube that doesn't require cookies. 

Like to know more control or information about cookies on your computer

Please refer to the AboutCookies.org.uk website for instructions on this for a number of Internet Browsers widely used today.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.